Careers

Current job opportunities

For employment consideration, please submit your résumé to jobs@neovistainc.com.

Clinical Specialist

Department: Marketing
Reports To: VP, Marketing & Sales
Employment Status: Full Time Consultant

Position Summary:

The position requires someone currently residing in Western Europe.

Experience working in an ophthalmic operating room environment is preferred.

No relocation package will be offered.

The primary responsibility of the person in this position will be to provide after sales clinical support to all customers that purchase the VIDION product. This will require extensive travel to all markets working directly with distributors, hospitals, physicians, and operating room personnel. Additional duties will include periodic attendance at trade shows and seminars in support of NeoVista, and validating new product ideas with customers and advisors. The person in this position must have a high level of energy and initiative, with proven reasoning abilities and sound judgment. Excellent written and verbal communication skills are essential. A high level of teamwork and a collaborative work style are musts.

Education & Experience:

College degree
Experience working in the operating room environment
Very strong customer focus
Excellent speaking skills in order to represent the company throughout the industry
Industry background in the medical device field – ophthalmology experience is preferred
The ability to develop and articulate clear and compelling communications
A team player with a proven ability to quickly establish credibility, both internally and externally, through actions and deeds

Travel Time Required:

70% - 80% is possible, especially in the early stages of market penetration. This position will likely entail periodic international travel so the person in this position must have the ability to collect and maintain needed travel documents. Some travel on weekends.

Hours of Work:

Monday through Friday and some weekends.

Language Skills

Ability to read, analyze, and interpret common scientific and technical journals. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the medical community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to speak one or more of the following languages is highly desirable: Spanish, Italian, German, French. English is required.

Physical Demands:

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb and balance; stoop, kneel, crouch, or crawl; talk; hear. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

"This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees and consultants of NeoVista, Inc. are expected to perform tasks as assigned by NeoVista supervisory/management personnel."

Inside Sales / Customer Service Representative

Department: Sales
Reports To: VP Marketing & Sales
Employment Status: Full Time Employee

Position Summary:

The customer service representative will work cooperatively with the Marketing, Sales and Operations Departments to successfully manage all aspects of order entry, order preparation, and order shipment. A positive customer experience is the end result of all customer service activity.

Job Duties

Accurately process customer transactions such as orders, quotes or returns within our ERP system Expandable
Determine customer requirements and expectations in order to ensure a positive customer experience
Provide accurate information regarding availability of in-stock items
Monitor scheduled shipment dates to ensure timely delivery and expedite as needed
Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaint
Fill requests for catalogs, information or samples as transmitted through the marketing, sales departments
Setup and maintain customer files
Identify trends in customer satisfaction or dissatisfaction
Manage time effectively, meet personal goals and work effectively with other members of the distribution team
Follow company policies and procedures
Present a professional image at all times to customers and vendors
Perform other duties as assigned

Requirements

Must be proficient with Microsoft Outlook, Excel, Word, and Expandable
Must meet an obligation of a set work schedule of 7 AM – 4 PM, PST, Monday – Friday
Must invest the needed time to complete daily responsibilities even if required to work past 4 PM.